Knowledge Base
Articles in this category
What is Private Knowledge Base and how to do it?
Learn how to secure your knowledge base.
How to add members to a Private Knowledge Base?
Grant access to your private knowledge base.
Creating your first Collection and Category
How to create collections and categories to effectively organize your Knowledge Base.
Creating your first article
Learn how to create your first article.
Customize Your Knowledge Base
Add your logo and customize the header and color scheme to match the template with your brand.
Difference between Collections and Categories
Collections are home to your categories, and categories are home to your articles.
Optimize your articles for Search Engines
Let's improve your articles for Search Engines.
Changing Your Knowledge Base Template
Select a template that best suits your help center.
Updating Categories and Category Slug
Learn how to update your categories and category URL.
Adding Related Articles
Learn how to list related articles below your article.
Customizing Header and Footer Links
Learn how to customize your header and footer links.
Ordering Collections and Categories
Show your key collections / categories first for easy accessibility.
Custom Styling for your Knowledge Base
Learn how to use custom codes.
Translating Categories and Collections
Automatically translate your Categories and Collections
Disable Search Engine Indexing
Learn how to disable search engine indexing to keep your articles out of search results.
Marking your articles as featured
Spotlight your important article with featured articles.
Removing HelpJam branding bar
Learn how to remove HelpJam branding bar from your pages.
Duplicating articles
Learn how to duplicate your articles easily.