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Knowledge Base

Collections and Categories Articles Customization Private Knowledge Base

AI Chatbot

Training your AI Chatbot Customizing your AI Chatbot

Chatbox (AI and Live Chat Widget)

Customize your chatbox Integrating to your website

Team

Managing your team
  1. Knowledge Base
  2. Collections and Categories

Collections and Categories

Creating your first Collection and Category

How to create collections and categories to effectively organize your Knowledge Base.

Difference between Collections and Categories

Collections are home to your categories, and categories are home to your articles.

Updating Categories and Category Slug

Learn how to update your categories and category URL.

Ordering Collections and Categories

Show your key collections / categories first for easy accessibility.

Translating Categories and Collections

Automatically translate your Categories and Collections

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