Inbox — Manage your Customer Conversations
What is HelpJam Help Desk and Inbox?
Connect your inbox, tickets, and knowledge base into one central.
Inbox; where the customer conversations happen
Manage your conversations.
Resolving Tickets
Easily resolve, find, and reopen customer tickets with simple clicks.
Assigning Tickets to your colleagues
How does ticket assignment work?
Know your customers better
Unlock personalized support.
Adding notes to conversations
Learn how to add internal notes to conversations.
Using Saved Replies to ease the support
Quick Responses at Your Fingertips.
Setting Availability for your agents and chat widget
Let your customers know your working hours.