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Featured Articles

Inbox — Manage your Customer ConversationsWhat is HelpJam Help Desk and Inbox?
Email SettingsWhat is Inbound Email Address and how to use it?
AnalyticsMeasure your success with our Analytics Dashboard
Training your AI ChatbotWhat is HelpJam AI Chatbot, and what are its capabilities?
Collections and CategoriesCreating your first Collection and Category
ArticlesCreating your first article
CustomizationCustomize Your Knowledge Base

Help Desk

Inbox — Manage your Customer Conversations

Learn how to manage your customer conversations effectively

Email Settings

Connect your inbox to HelpJam Help Desk

Analytics

Measure your success with our advanced Analytics

Knowledge Base

Collections and Categories

Learn how to manage collections and categories

Articles

Everything you need to know about article management

Customization

How to customize your knowledge base

Private Knowledge Base

Learn more about Private Knowledge Bases

AI Chatbot

Training your AI Chatbot

Tips and tricks about training your AI Chatbot

Customizing your AI Chatbot

Learn how to customize your AI Chatbot

Chatbox (AI and Live Chat Widget)

Customize your chatbox

Style and set up your chatbox

Integrating to your website

Add HelpJam chatbox to your website in a minute

Team

Managing your team

Learn how to manage your team